Privacy
Policy

• Contact info you give us: name, phone number, email, vehicle details, photos, and any message you send.
• Service info: repair history, estimates, insurance claim references.
• Technical info: IP address, device type, browser, and basic analytics from our website.

• Provide quotes, schedule service, and communicate about your repair.
• Send appointment reminders, status updates, and (if you opt in) marketing messages.
• Improve our services, prevent fraud, and comply with the law.

Program name: Dents Or Us Customer Notifications.

How to opt in: You opt in by (a) submitting our quote request form on dentsorus.com and checking the SMS consent box that reads: "By checking this box, I agree to receive text messages from Dents Or Us…", (b) providing your number verbally or in writing when scheduling service, or (c) texting us first at 469-974-7701. Opt-in is always explicit and never a condition of purchase.

Types of messages you'll receive: quote confirmations, appointment reminders, vehicle drop-off / pick-up status, repair completion notices, insurance claim updates, and occasional promotions.

Sample messages:

• "Dents Or Us: Hi Alex, your free PDR estimate is $480. Reply YES to book, STOP to cancel."
• "Dents Or Us: Reminder — your appointment is tomorrow at 9 AM at 5901 Locust Grove Rd. Reply STOP to opt out."

• Message frequency: varies, approximately 2–6 messages per month.
• Message and data rates may apply from your mobile carrier.
• Opt out: Reply STOP to any message to unsubscribe at any time. You'll receive one confirmation message and no further texts.
• Help: Reply HELP for assistance, or contact us at txestimates@dentsorus.com / 469-974-7701.
• Carriers are not liable for delayed or undelivered messages.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this policy exclude mobile opt-in data and consent; this information will not be shared with any third parties.

We share information only with:

• Service providers who help us run our business (e.g., messaging platforms like Twilio, payment processors, scheduling, hosting). These providers are bound by confidentiality and use your data only to perform services for us.
• Insurance carriers when you ask us to assist with a claim.
• Authorities when required by law, subpoena, or to protect rights and safety.

We never sell your personal information. We never share SMS opt-in data or phone numbers with third parties for marketing.

We keep your information only as long as needed to provide our services, comply with law, resolve disputes, and enforce agreements. You can request deletion at any time.

• Opt out of SMS at any time by replying STOP.
• Request access, correction, or deletion of your information by emailing txestimates@dentsorus.com.
• If you are a California, Texas, or other state resident with applicable privacy rights, contact us to exercise them.

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, so we cannot guarantee absolute security.

Our services are not directed to children under 13, and we do not knowingly collect their information.

We may update this Privacy Policy from time to time. The "Effective" date above reflects the latest version. Continued use of our services means you accept the updated policy.

Dents Or Us
5901 Locust Grove Rd, Garland, TX 75043
Email: txestimates@dentsorus.com
Phone: 469-974-7701