Privacy
Policy

• Contact info you give us: name, phone number, email, vehicle details, photos, and any message you send.
• Service info: repair history, estimates, insurance claim references.
• Technical info: IP address, device type, browser, and basic analytics from our website.

• Provide quotes, schedule service, and communicate about your repair.
• Send appointment reminders, status updates, and (if you opt in) marketing messages.
• Improve our services, prevent fraud, and comply with the law.

When you provide your mobile number and opt in (by submitting our quote form, checking an SMS consent box, or texting us first), you agree to receive text messages from Dents Or Us related to your repair, appointments, quotes, and occasional promotions.

• Consent is not a condition of purchase.
• Message frequency varies. You may receive transactional and promotional messages.
• Message and data rates may apply from your mobile carrier.
• Reply STOP to any message to unsubscribe. Reply HELP for help, or contact us at txestimates@dentsorus.com / 945-215-3992.
• Carriers are not liable for delayed or undelivered messages.
• We do not sell, rent, or share your mobile number, SMS opt-in data, or message content with third parties for their marketing purposes. Phone numbers collected for SMS are not shared with affiliates for marketing.

We share information only with:

• Service providers who help us run our business (e.g., messaging platforms like Twilio, payment processors, scheduling, hosting). These providers are bound by confidentiality and use your data only to perform services for us.
• Insurance carriers when you ask us to assist with a claim.
• Authorities when required by law, subpoena, or to protect rights and safety.

We never sell your personal information. We never share SMS opt-in data or phone numbers with third parties for marketing.

We keep your information only as long as needed to provide our services, comply with law, resolve disputes, and enforce agreements. You can request deletion at any time.

• Opt out of SMS at any time by replying STOP.
• Request access, correction, or deletion of your information by emailing txestimates@dentsorus.com.
• If you are a California, Texas, or other state resident with applicable privacy rights, contact us to exercise them.

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, so we cannot guarantee absolute security.

Our services are not directed to children under 13, and we do not knowingly collect their information.

We may update this Privacy Policy from time to time. The "Effective" date above reflects the latest version. Continued use of our services means you accept the updated policy.

Dents Or Us
5901 Locust Grove Rd, Garland, TX 75043
Email: txestimates@dentsorus.com
Phone: 945-215-3992