Terms &
Conditions
Effective June 3, 2026
Welcome to Dents Or Us. By using our website, requesting a quote, or signing up for our text messaging program, you agree to these Terms & Conditions. Please read them carefully.
1. Services
Dents Or Us provides paintless dent repair (PDR) and related auto body services in Garland, TX and Kansas City, KS. Estimates are provided in good faith and may change based on in-person inspection. Warranty terms are described separately at the time of service.
2. SMS / Text Messaging Program Terms
By providing your mobile number and opting in (through our quote form, a checkbox, or by texting us), you agree to the following SMS terms.
2.1 Program description
Dents Or Us operates an SMS program to send appointment reminders, quote follow-ups, repair status updates, customer service messages, and occasional promotional offers.
2.2 Consent
Consent to receive text messages is not required to purchase any goods or services from us. By opting in, you confirm you are the subscriber or authorized user of the phone number provided.
2.3 Message frequency
Message frequency varies based on your interactions with us (typical: 2–8 messages per month).
2.4 Message and data rates
Message and data rates may apply. Check with your wireless carrier for details. Dents Or Us is not responsible for any carrier charges.
2.5 Opt-out (STOP)
You can opt out at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and you will not receive further texts. To opt back in, reply START or sign up again.
2.6 Help (HELP)
For help, reply HELP to any message, email txestimates@dentsorus.com, or call 945-215-3992.
2.7 Supported carriers
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, Cricket, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages.
2.8 Privacy
Your information is handled per our Privacy Policy. We do not sell or share mobile numbers, SMS opt-in data, or message content with third parties for marketing purposes.
2.9 Eligibility
You must be at least 18 years old (or have parental consent) and the account holder or authorized user of the mobile number to opt in.
3. Estimates and pricing
Online or phone estimates are preliminary. Final pricing is confirmed after in-person inspection. We will not begin chargeable work without your authorization.
4. Lifetime warranty
Our lifetime workmanship warranty covers the panels we repair for as long as you own the vehicle. It does not cover new damage, rust unrelated to our work, accidents, or modifications by third parties. Full warranty terms are provided at delivery.
5. Insurance claims
We can assist with insurance claims but are not your insurance agent. You are responsible for your policy terms, deductibles, and any communications required by your carrier.
6. Limitation of liability
To the maximum extent permitted by law, Dents Or Us is not liable for indirect, incidental, or consequential damages arising from use of our website, services, or messaging program. Our total liability for any claim is limited to the amount you paid us for the related service.
7. Intellectual property
All content on this website — text, images, logos, design — is owned by Dents Or Us or its licensors and may not be reproduced without permission.
8. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Dallas County, Texas.
9. Changes to these terms
We may update these Terms from time to time. The "Effective" date above reflects the current version. Continued use of our services means you accept the updated Terms.
10. Contact
Dents Or Us
5901 Locust Grove Rd, Garland, TX 75043
Email: txestimates@dentsorus.com
Phone: 945-215-3992